Privacy Policy
WE ARE CONCERNED ABOUT PRIVACY
LiveFile LLC respects and protects the privacy of its customers and visitors.. For your convenience, we have detailed the guidelines we use regarding information provided by our visitors and our customers. This notice (this "Privacy Policy") describes how we may collect personal information about you, how we may use it, with whom we may share it, what choices you have regarding it, and how we protect it. This Privacy Policy is incorporated into and is a part of the Terms of Use of the LiveFile LLC Web site ("Site") and we encourage you to become familiar with the terms and conditions contained herein. By accessing and using this Site, you agree that you have read and understand this Privacy Policy, and that you accept and consent to the privacy practices described in this Privacy Policy.
INFORMATION COLLECTION AND USE
There are two types of information that LiveFile LLC may collect when you visit our websites. The first, called personally identifiable information, is data that you knowingly provide us. The second, called non-personally identifiable or aggregate information, is obtained from your visit but is not directly associated with you.
PERSONALLY IDENTIFIABLE INFORMATION
LiveFile LLC requests personally identifiable information from users upon registration. We do not sell, distribute, or disclose any member information. This data is used to manage accounts, authenticate users, respond to inquiries, and send notifications regarding LiveFile LLC services – such information is strictly used for internal business operations and is not shared with any other party except as required by law. LiveFile LLC reserves the right to disclose personally identifiable information when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, legal process, or court order served on our website.
NON-PERSONALLY IDENTIFIABLE INFORMATION
LiveFile LLC also logs non-personally identifiable information, or aggregate data, such as internet protocol (IP) address and browser type, from all users and visitors to this website. This data is used to administer the website, track usage, and enhance LiveFile LLC services. User IP addresses are recorded for security, monitoring, and tracking purposes to prevent attacks on the system and malicious site usage.
UPDATING OR REMOVING PERSONAL INFORMATION
Members may modify or remove any of their personal information at any time by logging into their account and editing their profile. Additionally, members may contact us by phone or postal mail to have their personal information changed.
CHOICE/OPT-OUT
Members may receive newsletters and updates regarding LiveFile LLC services, as well as status notices for orders in process. Out of respect for your privacy, we present the option not to receive these types of communications by selecting the unsubscribe feature for the applicable communication types in your account profile. Additionally, members may contact us by phone (805) 202-2025 or postal mail (LiveFile LLC, Attn: Customer Service, 200 Station Way Suite C, Arroyo Grande, CA 93420) to change their communications preference. LiveFile LLC will, under rare circumstances, send users strictly service-related announcements. For instance, if our service has been temporarily disabled for maintenance, LiveFile LLC may send users a notification via email. Generally, you may not opt-out of these non-promotional communications; if you do not wish to receive them you may deactivate your account.
HOW INFORMATION IS PROTECTED
LiveFile LLC places a high value on the corporate data and document data you entrust with us. For this reason, we secure your information at three levels: physical, application, and network layers. The physical layer is protected by need-to-know authorization by only the appropriate operations individuals. All physical documents are handled by employees or authorized persons who have undergone background checks and have signed a Confidentiality Agreement. When clients enter or retrieve sensitive information from our server we encrypt that information using secure socket layer technology (SSL). The application layer is entirely secured with Thawte SSL Web Server Certificates. They are browser dependant which means they operate at 40, 56 or 128-bit encryption depending on the browser capability of the client visiting your web site. 128 bit SSL encryption technology ensures that all communication with the website is locked. The network layer is protected by industry-leading firewall technology and administered real-time to ensure timely security patching. This layer is also watched by intrusion-detection systems to ward off unauthorized access. These safeguards all are put in place to protect our users’ information, prevent unauthorized access, safeguard user data, and ensure the proper and legal use of the Site. LiveFile LLC takes commercially reasonable measures to secure and protect customer-specific information transmitted via or stored on our Site. However, no security system is impenetrable. We cannot guarantee that information users supply will be totally secure.
WEBSITE SECURITY
LiveFile LLC follows generally accepted industry standards to protect submitted personal information, both during transmission and once received. No method of transmission over the Internet or electronic storage, however, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
LINKS TO OTHER SITES
For your convenience, some hyperlinks may be posted on the Site that link to other Web sites not under the control of LiveFile LLC. We are not responsible for and this Privacy Policy does not apply to the privacy practices of those sites. We encourage you to seek out and read the privacy policy of any Web site that you visit. In addition, when you initiate a transaction on a Web site that our Site links to, even if you reached that site through our Site, the information that you submit to complete that transaction becomes subject to the privacy practices of the owner of that linked site. You should read their privacy policies to understand how they use and protect personal information that they collect. LiveFile LLC is not responsible for the privacy or information practices of its suppliers or any third party Web sites.
CHANGES IN THIS PRIVACY STATEMENT
LiveFile LLC reserves the right to modify this privacy statement at any time. If changes are made to this policy we will post them on our website so that users are always aware of the information we collect, how we use it, and when we may disclose it. Users are thus bound by any minor changes to this statement once revised. In the event that material alterations are made to this statement, however, we will post a notification on our website to inform users for 30 days.
YOUR RIGHT TO USE THE SITE AND ITS CONTENTS
This Site is only for your personal use. You may not distribute, exchange, modify, sell, or transmit anything you copy from this Site, including but not limited to any text, audio, and video, for any business, commercial, or public purpose. As long as you comply with the terms of these Terms of Use, LiveFile LLC grants you a non-exclusive, non-transferable, limited right to enter, display, and use this Site. You agree not to interrupt or attempt to interrupt the operation of this Site in any way.
OWNERSHIP
All materials on this Site, including but not limited to audio, images, software, text, and video clips (the “Content”), are protected under US and other copyright laws. All trademarks, service marks, logos, slogans, domain names and trade names (collectively "Marks") are the properties of their respective owners. LiveFile LLC disclaims any proprietary interest in Marks other than its own. All materials contained in this website are the copyrighted property of LiveFile LLC, its subsidiaries, affiliated companies and/or third-party licensors. If you wish to use material contained on this website other than for your individual review and individual educational purpose, and the copyright ownership of such material is held by a third party, then you must secure the permission of such third-party in order to use such material. If you are not a customer of LiveFile LLC and wish to download and use any information contained in this website other than for your individual review and individual educational purposes or in connection with your customer relationship or potential customer relationship with LiveFile LLC, please email your request so that we may evaluate your inquiry.
MODIFICATIONS
LiveFile LLC may make changes to this website, information contained therein, software, documents, publications, prices, technical specifications, service offerings and any other information and materials within this website at any time and without prior notice.
PROHIBITED
You shall not use LiveFile LLC’s website for any purpose that is unlawful or prohibited by these terms and conditions. You shall not undertake any initiative that shall damage, disable, overburden or impair any LiveFile LLC server, or the network(s) connected to any LiveFile LLC server, or otherwise interfere with any other party’s use and enjoyment of this website. You shall not attempt to gain unauthorized access to services, materials, other accounts, computer systems or networks connected to any LiveFile LLC server or to the website, through hacking, password mining or any other means.
INDEMNIFICATION
You agree to indemnify, defend, and hold LiveFile LLC and all of its agents, directors, employees, information providers, licensors and licensees, officers, and parent (collectively, "Indemnified Parties"), harmless from and against any and all liability and costs (including, without limitation, attorneys' fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms of Use or the foregoing representations, warranties, and covenants. You will cooperate as fully as reasonably required in LiveFile LLC' defense of any claim. LiveFile LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of LiveFile LLC.
LIMITATION OF LIABILITY
LiveFile LLC' site is provided on an “as-is” basis without representations or warranties of any kind, either express or implied, whatsoever, including without limitation, warranties for the (A.) accuracy, merchantability, fitness for a particular purpose, or non-infringement of any content published on or available through this Site (B) that the server that makes this Site available is free of viruses or other components that may infect, harm, or cause damage to your computer equipment or any other property when you access, browse, download from, or otherwise use this Site. Under no circumstances, including but not limited to LiveFile LLC’ negligence, shall LiveFile LLC be liable for any direct, indirect, incidental, consequential, punitive, or special damages related to (A.) the use of (B.) the inability to use or (C.) errors or omissions in the contents and functions of this site, even if LiveFile LLC or an authorized representative thereof has been advised of the possibility of such damages. Some states do not allow the exclusion or limitation of consequential damages or incidental damages, so the above limitation or exclusion may not apply to you. In no event shall LiveFile LLC' liability to you for all damages, losses, and causes of action (whether in contract or tort, including, but not limited to, negligence or otherwise) exceed $100.00.
ACKNOWLEDGEMENT
YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND CONSENT TO THE PRIVACY PRACTICES DESCRIBED IN THIS PRIVACY POLICY AND AGREE TO BE BOUND BY THE TERMS OF USE REFERENCED HEREIN. |
